My child is ill

There are a range of Health related services that are accessible to all. You may wish to use one these to support your needs or the needs of your child.

General Practitioner

Your GP is your family doctor and is there to see your child if you have concerns about their health or development. GPs offer emergency same day, urgent next-day and routine appointments and many have extended opening hours and a home visit service if it is appropriate. Your GP will see your child quickly if you are worried and they are best placed to deal with most childhood illnesses close to home. They should be your first contact between 8am to 6.30pm Monday to Friday if you are worried about your child’s health. Keep their number in your mobile.

Children's Health Clinic

SEQOL – a social enterprise that provides care and support in Swindon – runs a children's clinic in Swindon. The clinic cares for youngsters, toddlers and infants suffering from common colds, aches or pains but not life-threatening conditions, that are unable to get an appointment with thier own GP.

The clinic runs from Monday to Sunday between 8am and 8pm.

To access the service you must telephone a specialist nurse who will make an appointment time with you.

The contact number is 01793 646466

Appointments are held at:

Moredon Medical Centre
Moredon Road
Swindon
SN2 2JG

Health Visitor

Health visitors are qualified nurses or midwives with specialist public health training. They are available to support you in pregnancy, once your baby is born and until your child becomes five years old. Health visiting teams advise on the health and wellbeing of babies, children and their families. They can support you with breast feeding and give advice on common childhood illnesses. They are also trained in child development and are very good sources of advice if you have concerns about your child’s development or behaviour. Health visitors lead the Healthy Child Programme 0-5 years to improve the health and well-being of children, families and communities.

Pharmacist

Your local pharmacist or chemist has knowledge of everyday health issues and can help you with advice on common health problems and minor illnesses such as colds, skin conditions and allergies and could save you a trip to your GP surgery. There are often pharmacies in supermarkets and many are open late.

NHS 111

NHS 111 is available 24 hours a day every day. If you are worried about your child’s health and are unable to contact your GP you can call 111 and get advice from trained staff. When you call 111, they will ask you to provide some basic information, including details of any medication your child may have had. NHS 111 will assess the problem and advise you on the best course of action. If they feel your child needs to be seen they may arrange this with your GP or with your local out of hours centre. If they feel it is an emergency they may ask you to go to your nearest Accident & Emergency department or call an ambulance for you.

Accident & Emergency

Accident & Emergency Departments (A&E) should only be used in a critical or life-threatening situation. The A&E Department provides emergency care for people who show the symptoms of serious illness or are badly injured. If you suspect an injury is serious go straight to the A&E Department or dial 999 and ask for an ambulance.

To find your nearest Accident & Emergency department, go to

Urgent GP/Nurse Centre

This centre has GPs and nurses who will see you if you feel your condition is such that you cannot wait for an appointment to see your own GP, no appointment is required and it can be accessed directly.

Useful Links

Gingerbread Single Parent Helpline 0808 802 0925

Meningitis Trust 0808 80 10 388